The Land Transporation Franchising and Regulatory Board are calling the operators of GrabTaxi and GrabCar due to the complaints from passengers.
The drivers allegedly pick and choose the riders and they ignore during the times when there is traffic, during the heavy flood.
A lot of the complaints are found in their Social Media page or Facebook fan page, saying the drivers are "choosy" and that the service is "inconvenient" because the app shows that a lot of units are available nearby but no one responds.
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